We will get through this together

Notes about your visit 


You will receive a reminder email and a Mask Preference Questionnaire 2 days prior to your appointment. Masks are not currently required in our clinic, but I want you to be comfortable, so please let me know your preferences!  

If you begin feeling sick at all before your appointment, please STAY HOME. Let me know as soon as possible so I have an opportunity to fill your spot. Alternatively, you may give your appointment to a friend or family member, but please let me know if you are doing this as soon as possible.


My office is in New Edinburgh at 35 Beechwood Ave, 3rd Floor (within Santé Health Beechwood). Enter through the main doors and proceed through the next set of double doors to find the elevator on your right. The clinic is on the 3rd floor. Please remove your shoes and have a seat in the waiting area until I come to greet you.

Santé Health operates as a scent-free environment to be mindful of the sensitive needs of others. Please be aware of the products you use before coming to appointments and do your best to eliminate fragrance (ie. perfumes/colognes, scented creams, clothes freshly washed in scented laundry soap/dryer sheets).  


Payment options are e-transfer (preferred) to, cash or cheque ONLY.  No debit or credit.

Payment is due at the time of appointment. Please send e-transfers BEFORE your visit if you do not use mobile banking. Insurance receipts are issued after payment. 

Safety Measures

1) Masks are no longer mandated or required in our clinic. I may be wearing a medical grade surgical mask during some or all of your treatment, and possibly protective eyewear.  We will discuss preferences before you appointment. I screen myself for illness before providing treatment. If I am sick, you will be notified as soon as possible to reschedule your appointment. 

2) All RMTs must complete mandatory Infection Prevention and Control (IPAC) modules for best practice in Canada.

3) Cleaning and disinfecting protocols are in place as directed by the Ministry of Health and the College of Massage Therapists of Ontario (CMTO).

I have scheduled time before and after appointments in order to ensure thorough cleaning of the treatment space and equipment.

 Other high touch surfaces outside the treatment room are regularly cleaned and disinfected as well.

More Info

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© Copyright Krista Eisner RMT